[Eril-l] Is Wiley Online Library accessible to you?

[Onac, Silvia]

The same problem at the University of South Florida for ejournals: download PDF not working and only the first page of the PDFs in the browser (both Chrome and Firefox) is clear. It seems that Wiley migrated their journals to the new platform and this platform is not working properly. Our Wiley ebooks work fine, but they are still on the old platform.

Silvia Onac
Collection Specialist
USF Libraries

Sent from my iPhone

On Jan 21, 2018, at 19:16, Bob Pearson <b.pearson at auckland.ac.nz<mailto:b.pearson at auckland.ac.nz>> wrote:

We currently have the problem that Theresa reported. It seems that PDFs are only in preview mode. We can see PDFs in the browser, but only the first page is clear. Subsequent pages are blurred out.

The "Download PDF" button does not work.

Bob Pearson
Digital Access Librarian
Digital Services
The University of Auckland Library
New Zealand

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Theresa Borchert
Sent: Monday, 22 January 2018 3:59 AM
To: Dominic Benson <Dominic.Benson at brunel.ac.uk<mailto:Dominic.Benson at brunel.ac.uk>>; Steve Oberg <steve.oberg at wheaton.edu<mailto:steve.oberg at wheaton.edu>>; Serials in Libraries Discussion Forum <SERIALST at LISTSERV.NASIG.ORG<mailto:SERIALST at LISTSERV.NASIG.ORG>>; eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] Is Wiley Online Library accessible to you?

This is the message we are gettin 8:42am today, for Wiley, accessing content level. The may page and searching seem to work.

The first search I did brought German language content to the top. I have not seen this before. And the items marked as free opened right away but were very fuzzy unable to read. When I clicked on the HTML I got a 503 error message.
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.





Theresa Borchert, Electronic Resources Librarian
Concordia College
Moorhead, MN
________________________________
From: Eril-l [eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] on behalf of Dominic Benson [Dominic.Benson at brunel.ac.uk<mailto:Dominic.Benson at brunel.ac.uk>]
Sent: Sunday, January 21, 2018 12:56 AM
To: Steve Oberg; Serials in Libraries Discussion Forum; eril-l
Subject: Re: [Eril-l] Is Wiley Online Library accessible to you?

Still seeing technical issues like:



Oops! You Encountered the Following Error:
Error in page rendering

Error obtaining database connection OLAboutCDADS java.sql.SQLException : javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/OLAboutCDADS




Kind regards,
Dom Benson
Analytics & Discovery Officer
Library, Information Services, Brunel University London | T +44(0)1895 266143
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Steve Oberg <steve.oberg at wheaton.edu<mailto:steve.oberg at wheaton.edu>>
Sent: 20 January 2018 19:50:32
To: Serials in Libraries Discussion Forum; eril-l
Subject: [Eril-l] Is Wiley Online Library accessible to you?


It’s the weekend but hopefully someone out there is able to respond. Is Wiley Online Library accessible to you? When I try accessing it, I get a webpage with the message, “Wiley Online Library is currently unavailable while we conduct essential maintenance.” I’m wondering what might be going on as it appears that this has been the case for several hours, back to at least 8a this morning CST.



Steve



Steve Oberg

Assistant Professor and Group Leader for Resource Description and Digital Initiatives

Buswell Library, Wheaton College (IL)

+1 (630) 752-5852



President, NASIG<http://www.nasig.org/>

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