[Eril-l] ProQuest "simplification program"?

[Louise Penn]

As someone who used to run a distribution list (lis-e-resources) and was always trying to get publishers to engage with discussion, I completely agree with Steve’s point.  Frustrating as it may be, corporate identity does extend to what can be said publicly, although if you have a good relationship with a vendor and their representatives, you can always have those discussions out of public sight.

Best
Louise

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Louise Penn BA (Hons) MCLIP | Head of Resources and Technology
Library Services | University of West London
St Mary’s Road, Ealing, London, W5 5RF

Email louise.penn at uwl.ac.uk<mailto:louise.penn at uwl.ac.uk> | Phone 0208 231 2328
Linked In: https://uk.linkedin.com/in/louisepenn
ORCID: 0000-0002-2629-5973




From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Steve Oberg
Sent: 29 January 2018 15:42
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] ProQuest "simplification program"?

In fairness, those who work for vendors frequently hesitate to contribute to discussion lists, or there are policies in place for vendors as to who is the appropriate person to respond, or whether anyone is allowed to publicly respond. It’s a very trick thing. And many, perhaps most, prominent vendors have a *lot* of librarians working for them. These people do have their own opinions and insights but might have more constraints than their customers in terms of what can be stated or shared. But I think it’s safe to say that they are all “listening”. I’ve worked for a vendor and it’s not an easy position to be in, and I value colleagues who work for vendors.

Steve

Steve Oberg
Assistant Professor and Group Leader for Resource Description and Digital Initiatives
Buswell Library, Wheaton College (IL)
+1 (630) 752-5852

President, NASIG<http://www.nasig.org/>
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