[Eril-l] Linguistics Abstracts Online

[Light, Ruth Anne]

Thank you to everyone who tested this yesterday. I received a number of responses which were evenly split between the site loading just fine, and others experiencing similar errors (500.19 error typically, although 1 example of the 404.0 error I'm receiving), and I sent this information along to my ticket with Wiley. Technical support has reported that they've received new tickets from other institutions as well, and they've now identified some of the issues and are working to correct them.

Thank you,

Ruth A. Light
Electronic Resources Access Manager
Indiana University Libraries
ralight at indiana.edu<mailto:ralight at indiana.edu>
(812) 856-8756

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Light, Ruth Anne
Sent: Thursday, September 14, 2017 8:39 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Linguistics Abstracts Online

Hello,

For the past month, we have been attempting to access Linguistics Abstracts Online (http://www.linguisticsabstracts.com/) but always receive an HTTP Error 404.0 - Not Found message (screencap: https://www.screencast.com/t/ZNatSKhtH4xs)  no matter which network I'm using (on campus, off campus, proxied, un-proxied). I reported this to Wiley support a month ago, and they say the site is working fine.

Is anyone else experiencing this problem? Have you reported it to Wiley? If so, would you be willing to provide your ticket number so I can point out that we're not the only ones? This doesn't appear to be a heavily used resource here since no one reported it broken, I just happened to find it while doing a testing project. Even non-subscribers, can you get to the site at all?

Thank you,

Ruth A. Light
Electronic Resources Access Manager
Indiana University Libraries
1320 East Tenth Street
Bloomington, IN  47405, USA
Email: ralight at indiana.edu<mailto:ralight at indiana.edu>
Phone: (812) 856-8756
Fax: (812) 855-3072

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