[Eril-l] ScienceDirect issues

Bhatt, Anjana abhatt at fgcu.edu
Fri Oct 20 13:49:05 PDT 2017


ours is working fine...,😀

Have a nice weekend.


Sent via the Samsung Galaxy S7 edge, an AT&T 4G LTE smartphone


-------- Original message --------
From: Matthew Jabaily <mjabaily at uccs.edu>
Date: 10/20/17 4:38 PM (GMT-05:00)
To: "Bhatt, Anjana" <abhatt at fgcu.edu>, Jill Locascio <jlocascio at sunyopt.edu>, eril-l at lists.eril-l.org
Subject: RE: ScienceDirect issues

I saw this problem when accessing ScienceDirect from off campus, but I figured out that I had forgotten to update one of our links with the new https address. Elsevier sent a note about it earlier about their change to https. If you have not already updated your proxy settings and links, you may want to try that.

Best,
Matt

Matt Jabaily
Electronic Resources and Serials Librarian
Kraemer Family Library
University of Colorado Colorado Springs


Dear ScienceDirect Administrator,

Recently we contacted you about a change to the web environment of our flagship product, ScienceDirect. Briefly, we are transitioning ScienceDirect from HTTP over to HTTPS on 16 to19 October. In case your organization uses a proxy service to access ScienceDirect, you need to make sure it’s ready for HTTPS.

How to prepare

Before 16 to19 October, please make sure you or the proxy administrator for your organization completes the test script that can be downloaded here<http://communications.elsevier.com/r/?id=h4f7c45b3,24dcadbe,24dcadc1&utm_campaign=AG_GLBL_KEP_SCDI_OUT_HTTS_Li&utm_channel=email&utm_source=AG_GLBL_KEP_SCDI_OUT_HTTPS_LI&utm_acid=1425178&SIS_ID=0&dgcid=AG_GLBL_KEP_SCDI_OUT_HTTS_Li&utm_in=%20DM195543%20>.

If you or your proxy administrator have any questions about the script itself, please contact the Elsevier Integration Support Team at integrationsupport at elsevier.com<mailto:integrationsupport at elsevier.com> .

What to do if your test is unsuccessful

Please contact your proxy service vendor or your IT department for assistance. We ask that you report any issues as soon as possible to ensure you do not experience any interruption in access to ScienceDirect.

We appreciate your efforts

We are making this change as part of a global effort to improve security and privacy for our valued customers. Our thanks to you in advance for your support and patience during this important change. Our goal is to minimize any inconvenience to you, your library’s staff and your users.
Sincerely,
Your ScienceDirect Team


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Bhatt, Anjana
Sent: Friday, October 20, 2017 1:04 PM
To: Jill Locascio <jlocascio at sunyopt.edu>; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] ScienceDirect issues

Me too…following is what I am seeing when i authenticate for science direct from off campus.  I have reported the matter to Elsevier/Science Direct.


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0O }¡´‚≥—¶v¡úLTò#ìÂ(VmQPÒ9˘-;ªz}ÙSıS¡Fœò†>o› E⁄e–∂g÷‰*˛ˇˇË<¬0’



Thanks & Regards.
AB

Anjana  H. Bhatt
MSIRM, MLIS, MA (English)
University Librarian (Electronic Resources)
Library Services, Office Location: Library West 225L
Florida Gulf Coast University
10501 FGCU, Blvd. S., Fort Myers, FL 33965
Phone: 239-590-7634<tel:239-590-7634>, Fax: 239-590-7609<tel:239-590-7609>, E-mail: abhatt at fgcu.edu<mailto:abhatt at fgcu.edu>
http://library.fgcu.edu/FAC/abhatt/bhatt.htm

Inspiring those who inspire others…that’s the FGCU Effect.

Florida has a very broad public records law.  As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to the public and the media, upon request, unless otherwise exempt.  Under Florida law, e-mail addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
“Life is worship, if you are mindful”.


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Jill Locascio
Sent: Friday, October 20, 2017 1:15 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect issues


Good Afternoon,



Our users are reporting issues with connecting to the ScienceDirect platform remotely and I was wondering if anyone else has had this issue. Once they authenticate through EZProxy the pages take forever to load and once they do they render strangely, without any styling. It is next to impossible to download any articles.



Has this happened to anyone else? If so how did you fix it?



Thanks for any help you can provide,



Jill Locascio, MLIS

Senior Assistant Librarian

Digital & Technical Services

SUNY College of Optometry



(212) 938-5692

jlocascio at sunyopt.edu<mailto:jlocascio at sunyopt.edu>
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