[Eril-l] ScienceDirect down?

Wed Nov 8 11:10:27 PST 2017

Hi All,

Good Afternoon!

The ScienceDirect is working fine now for the University of Kansas!

Thanks!
With best wishes,
Sunita Gandhi for Library Acquisitions and Resource Sharing
Watson Library, University of Kansas
1425 Jayhawk Blvd.,
Lawrence, KS 66045-7544, USA
From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Bhatt, Anjana
Sent: Wednesday, November 8, 2017 1:02 PM
To: Nicole Gordon <ngordon at american.edu>; Kristin Rogers <kerogers at olemiss.edu>; Pennington, Buddy D. <penningtonb at umkc.edu>; Deziel, Bryan G. <bdeziel at anl.gov>; Emily Judith Ray <ejray at ualr.edu>; Matt Thomas <mthomas at wlu.ca>
Cc: eril-l at lists.eril-l.org; Diane Westerfield <dwesterfield at coloradocollege.edu>
Subject: Re: [Eril-l] ScienceDirect down?

It is working fine for us too..

Thanks & Regards.
AB

Anjana  H. Bhatt
MSIRM, MLIS, MA (English)
University Librarian (Electronic Resources)
Library Services, Office Location: Library West 225L
Florida Gulf Coast University
10501 FGCU, Blvd. S., Fort Myers, FL 33965
Phone: 239-590-7634<tel:239-590-7634>, Fax: 239-590-7609<tel:239-590-7609>, E-mail: abhatt at fgcu.edu<mailto:abhatt at fgcu.edu>
http://library.fgcu.edu/FAC/abhatt/bhatt.htm

Inspiring those who inspire others…that’s the FGCU Effect.

Florida has a very broad public records law.  As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to the public and the media, upon request, unless otherwise exempt.  Under Florida law, e-mail addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
“Life is worship, if you are mindful”.

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Nicole Gordon
Sent: Wednesday, November 08, 2017 1:57 PM
To: Kristin Rogers <kerogers at olemiss.edu<mailto:kerogers at olemiss.edu>>; Pennington, Buddy D. <penningtonb at umkc.edu<mailto:penningtonb at umkc.edu>>; Deziel, Bryan G. <bdeziel at anl.gov<mailto:bdeziel at anl.gov>>; Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

Oddly enough, I didn’t make any changes because we already had our link set to https, but it seems to be working now. We aren’t getting an error or login page.

---
Nicole I. Gordon
Electronic Resources Specialist
American University Library
(202) 885-3274
ngordon at american.edu<mailto:ngordon at american.edu>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kristin Rogers
Sent: Wednesday, November 8, 2017 1:53 PM
To: Pennington, Buddy D. <penningtonb at umkc.edu<mailto:penningtonb at umkc.edu>>; Deziel, Bryan G. <bdeziel at anl.gov<mailto:bdeziel at anl.gov>>; Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I just updated our link to include the https:// and everything is working correctly now.

Thanks,
Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e=>

From: Pennington, Buddy D. [mailto:penningtonb at umkc.edu]
Sent: Wednesday, November 8, 2017 12:47 PM
To: Deziel, Bryan G. <bdeziel at anl.gov<mailto:bdeziel at anl.gov>>; Kristin Rogers <kerogers at olemiss.edu<mailto:kerogers at olemiss.edu>>; Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: RE: [Eril-l] ScienceDirect down?

I just tried and the site worked fine for me. Did a search and pulled some PDFs just fine.

Buddy Pennington
Head of Library Systems & Technology
Miller Nichols Library
University of Missouri--Kansas City

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Deziel, Bryan G.
Sent: Wednesday, November 08, 2017 12:43 PM
To: Kristin Rogers <kerogers at olemiss.edu<mailto:kerogers at olemiss.edu>>; Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

Down for us as well – we have notified our rep.

Bryan

Bryan G. Deziel, MLIS
Discovery and Digital Resources Librarian
Argonne Research Library,
Argonne National Laboratory
bdeziel at anl.gov<mailto:bdeziel at anl.gov>
(630) 252-3876

[Description: Description: Please consider the environment before printing]

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kristin Rogers
Sent: Wednesday, November 08, 2017 12:40 PM
To: Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I’m seeing the same results.

Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e=>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Emily Judith Ray
Sent: Wednesday, November 8, 2017 12:33 PM
To: Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I can get it in. But I get asked to sign in to access articles.

Emily

On Wed, Nov 8, 2017 at 12:25 PM, Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>> wrote:
Yes.  We’re seeing it as are many other institutions in Canada.  I’m not seeing it for every article but definitely some and persistently.

Matt

---------------------------------
Matt Thomas, MLIS
eResources Librarian, Wilfrid Laurier University
mthomas at wlu.ca<mailto:mthomas at wlu.ca> | 519-884-0710 x2812<tel:(519)%20884-0710>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of Diane Westerfield
Sent: November 8, 2017 1:23 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect down?

Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:(719)%20389-6661>

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--
Emily Ray
Metadata and Discovery Services Librarian 501-683-1744
Collections and Archives / Technology and Digital Initiatives
University of Arkansas at Little Rock
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