[Eril-l] ScienceDirect down?

van Sickle, Jennifer Jennifer.vanSickle at trincoll.edu
Wed Nov 8 10:46:38 PST 2017


I tried https and got an ‘invalid’ security certificate.  Proceeded anyway but am getting the same ‘Sorry…’ message.

--Jennifer

Jennifer L. van Sickle M.L.S.
Science Librarian and E-Resources Coordinator
Trinity College Library
300 Summit St.
Hartford, CT USA 06106

860-297-2250 phone

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Daniel, Alan
Sent: Wednesday, November 08, 2017 1:44 PM
To: Flanders, Jo; Kristin Rogers; Emily Judith Ray; Matt Thomas
Cc: eril-l at lists.eril-l.org; Diane Westerfield
Subject: Re: [Eril-l] ScienceDirect down?

Everyone,

I was able to open/download pdf articles after choosing the ‘switch to https’ button.

Alan Daniel


Alan Grover Daniel
Electronic Resources Specialist
UCSF Library
415.476.2533
alan.daniel at ucsf.edu<mailto:alan.daniel at ucsf.edu>



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Flanders, Jo
Sent: Wednesday, November 08, 2017 10:42 AM
To: Kristin Rogers; Emily Judith Ray; Matt Thomas
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield
Subject: Re: [Eril-l] ScienceDirect down?

We are seeing the same results.
Jo

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kristin Rogers
Sent: Wednesday, November 08, 2017 12:40 PM
To: Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I’m seeing the same results.

Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<http://www.olemiss.edu/>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Emily Judith Ray
Sent: Wednesday, November 8, 2017 12:33 PM
To: Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I can get it in. But I get asked to sign in to access articles.

Emily

On Wed, Nov 8, 2017 at 12:25 PM, Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>> wrote:
Yes.  We’re seeing it as are many other institutions in Canada.  I’m not seeing it for every article but definitely some and persistently.

Matt

---------------------------------
Matt Thomas, MLIS
eResources Librarian, Wilfrid Laurier University
mthomas at wlu.ca<mailto:mthomas at wlu.ca> | 519-884-0710 x2812<tel:(519)%20884-0710>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of Diane Westerfield
Sent: November 8, 2017 1:23 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect down?

Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:(719)%20389-6661>



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--
Emily Ray
Metadata and Discovery Services Librarian 501-683-1744
Collections and Archives / Technology and Digital Initiatives
University of Arkansas at Little Rock
[https://docs.google.com/uc?export=download&id=0BwRKYZQ7uy14Tzh6LUlacUktUGc&revid=0BwRKYZQ7uy14UjRaNkc1RHoxZnBsN3hPd2VSdHBPZnlsanBBPQ]

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