[Eril-l] ALCTS e-Forum: Training for Results: Hard & Soft Skills for Technical Services Staff

ALCTS-CE Announce alcts.ce.announce at gmail.com
Thu Nov 16 09:58:49 PST 2017

*Cross posted to multiple lists.*

ALCTS e-Forum: Training for Results: Hard & Soft Skills for Technical
Services Staff

December 5-6, 2017

Moderated by Terry McQuown and Maggie Dull

Please join us for an e-forum discussion. It’s free and open to everyone!

Registration information is at the end of the message.

Each day, discussion begins and ends at:

Pacific: 7 a.m. – 3 p.m.

Mountain: 8 a.m. – 4 p.m.

Central: 9 a.m. – 5 p.m.

Eastern: 10 a.m. – 6 p.m.

Libraries spend a lot of time and resources training staff. However, how do
we know that staff are receiving the right training, in the right format,
at the right time? And how do we know it’s having the intended effect? In
this e-Forum, we will share best practices in training as they relate to
hard and soft skills for technical services staff. Topics include:
conducting needs assessments, ensuring that staff apply what they learn in
training, evaluating training effectiveness, and overcoming obstacles
specific to technical services training.


Terry McQuown is the Staff Development Coordinator with King County Library
System, in Washington State. He received a BA in classical civilization
from the University of California, Los Angeles; an MA in Archaeological
Studies from Yale University; a JD from Vanderbilt University; and an MLIS
from Kent State University. He has worked for the King County Library
System as an Adult & Teen Services Librarian, a Supervising Librarian, and,
in his current position, as the Staff Development Coordinator, where he
oversees the library's trainings.

Maggie Dull is currently the Metadata and Digital Curation Librarian at the
University of Baltimore’s Langsdale Library. She has presented at the
Maryland Library Association/Delaware Library Association Annual Conference
and ALA Annual Conference on topics relating to collaboration and training.
She has served as a member of the ALCTS Leadership Development Committee
since 2014.

What Is an e-Forum?

An ALCTS e-forum provides an opportunity for librarians to discuss matters
of interest, led by a moderator, through the e-forum discussion list. The
e-forum discussion list works like an email listserv: register your email
address with the list, and then you will receive messages and communicate
with other participants through an email discussion. Most e-forums last two
to three days. Registration is necessary to participate, but it's free.

For information about upcoming e-forums, please visit

How to Register

You must register your email address to subscribe to or access an
electronic discussion list on ALA's Mailing List Service. Once you have
registered for one e-forum, you do not need to register again, unless you
choose to leave the list. Find instructions for subscribing and
unsubscribing online. (

If you have any problems, please contact alcts-eforum-request at ala.org.

*Posted on behalf of the ALCTS Continuing Education Committee.*
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