[Eril-l] ScienceDirect down?

Wed Nov 8 10:56:38 PST 2017

Oddly enough, I didn’t make any changes because we already had our link set to https, but it seems to be working now. We aren’t getting an error or login page.

---
Nicole I. Gordon
Electronic Resources Specialist
American University Library
(202) 885-3274
ngordon at american.edu<mailto:ngordon at american.edu>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kristin Rogers
Sent: Wednesday, November 8, 2017 1:53 PM
To: Pennington, Buddy D. <penningtonb at umkc.edu>; Deziel, Bryan G. <bdeziel at anl.gov>; Emily Judith Ray <ejray at ualr.edu>; Matt Thomas <mthomas at wlu.ca>
Cc: eril-l at lists.eril-l.org; Diane Westerfield <dwesterfield at coloradocollege.edu>
Subject: Re: [Eril-l] ScienceDirect down?

I just updated our link to include the https:// and everything is working correctly now.

Thanks,
Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e=>

From: Pennington, Buddy D. [mailto:penningtonb at umkc.edu]
Sent: Wednesday, November 8, 2017 12:47 PM
To: Deziel, Bryan G. <bdeziel at anl.gov>; Kristin Rogers <kerogers at olemiss.edu>; Emily Judith Ray <ejray at ualr.edu>; Matt Thomas <mthomas at wlu.ca>
Cc: eril-l at lists.eril-l.org; Diane Westerfield <dwesterfield at coloradocollege.edu>
Subject: RE: [Eril-l] ScienceDirect down?

I just tried and the site worked fine for me. Did a search and pulled some PDFs just fine.

Buddy Pennington
Head of Library Systems & Technology
Miller Nichols Library
University of Missouri--Kansas City

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Deziel, Bryan G.
Sent: Wednesday, November 08, 2017 12:43 PM
To: Kristin Rogers <kerogers at olemiss.edu<mailto:kerogers at olemiss.edu>>; Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

Down for us as well – we have notified our rep.

Bryan

Bryan G. Deziel, MLIS
Discovery and Digital Resources Librarian
Argonne Research Library,
Argonne National Laboratory
bdeziel at anl.gov<mailto:bdeziel at anl.gov>
(630) 252-3876

[Description: Description: Please consider the environment before printing]

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kristin Rogers
Sent: Wednesday, November 08, 2017 12:40 PM
To: Emily Judith Ray <ejray at ualr.edu<mailto:ejray at ualr.edu>>; Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I’m seeing the same results.

Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.olemiss.edu_&d=DwMGaQ&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=qbHqZlX0ILLoT3ft91gdBs6nDgcG5zardoWgj_S1f_A&s=BV1cxHyyw-yCybrmqqdrAoiKGAPFutXrNGbF5pBVO2c&e=>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Emily Judith Ray
Sent: Wednesday, November 8, 2017 12:33 PM
To: Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>>
Cc: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>; Diane Westerfield <dwesterfield at coloradocollege.edu<mailto:dwesterfield at coloradocollege.edu>>
Subject: Re: [Eril-l] ScienceDirect down?

I can get it in. But I get asked to sign in to access articles.

Emily

On Wed, Nov 8, 2017 at 12:25 PM, Matt Thomas <mthomas at wlu.ca<mailto:mthomas at wlu.ca>> wrote:
Yes.  We’re seeing it as are many other institutions in Canada.  I’m not seeing it for every article but definitely some and persistently.

Matt

---------------------------------
Matt Thomas, MLIS
eResources Librarian, Wilfrid Laurier University
mthomas at wlu.ca<mailto:mthomas at wlu.ca> | 519-884-0710 x2812<tel:(519)%20884-0710>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of Diane Westerfield
Sent: November 8, 2017 1:23 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect down?

Anyone else getting the dreaded “Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]” error?

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:(719)%20389-6661>

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--
Emily Ray
Metadata and Discovery Services Librarian 501-683-1744
Collections and Archives / Technology and Digital Initiatives
University of Arkansas at Little Rock
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