[Eril-l] Anyone else having problems with Oxford journals icons?

[Sara Colglazier]

Additionally, has anyone tried to search within a journal?

I am finding that it is NOT just a problem of icon display, but ALSO of
result-retrieval.
One minute we have access to an article or issue of a given journal, the
next the icon says not, then we do (after I have gone to another issue,
year, or volume), and then if I do a search only for articles to which we
have access within the journal (using the Availability limiter) for s
specific keyword, suddenly we have access to nothing: No results found.
...., even though previously at least one article with the same keyword was
displaying as being available to me.

I tried this with a few journals now.

So this is not just a matter of confusing people with icons that randomly
show one way and then another but of denying access to users as well.

Are others experiencing this as well?
~ Sara

On Mon, Mar 6, 2017 at 5:38 AM, Roberta Sato <roberta.sato at unipd.it> wrote:

> In Italy, we have the same problem!
> Best regards,
>
> Roberta
>
> Roberta Sato
> Biblioteca di Scienze del Farmaco
> Dip. Scienze del Farmaco
> Università di Padova
> Via Jappelli, 1bis
> 35131 Padova (Italia)
> tel. +39-049-8275089 <+39%20049%20827%205089>
> tel/fax  +39-049-8275420 <+39%20049%20827%205420>
> email: roberta.sato at unipd.it
> email Biblioteca: biblio.scienzedelfarmaco at unipd.it
> Sito web: http://bibliotecascienzefarmaco.cab.unipd.it
> BiblioNews: http://biblioteca-informa.blogspot.com/
>
> "I am still a cat if I see a mouse"
> (Jane Austen, Letter to Cassandra, Sept. 23rd 1813)
>
> Il 03/03/2017 20:37, Maria Aghazarian ha scritto:
>
> For us it's also not consistent within the *same journal issue--*sometimes
> it's a shopping cart, sometimes a green icon. Not sure why. Accessible
> either way.
>
> On Fri, Mar 3, 2017 at 2:31 PM, Tina Adams <tmadams at email.wcu.edu> wrote:
>
>> Us as well, again as Susan mentioned, it’s not with every journal but
>> some. Inconsistent.
>>
>>
>>
>> Best,
>>
>> Tina
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Prefontaine,
>> Susan
>> *Sent:* Friday, March 03, 2017 1:50 PM
>> *To:* Diane Westerfield <Diane.Westerfield at ColoradoCollege.edu>;
>> eril-l at lists.eril-l.org
>> *Subject:* Re: [Eril-l] Anyone else having problems with Oxford journals
>> icons?
>>
>>
>>
>> Diane:
>>
>>
>>
>> Yes, I just encountered the same thing. However, it was not with every
>> journal title that I randomly chose.
>>
>> I went back and tried one that was fine, and now I am getting that same
>> problem.
>>
>>
>>
>> Definitely inconsistent.
>>
>>
>>
>> Susan Prefontaine
>>
>> Coordinator, Continuing Electronic Resources
>>
>> e-Resources Team
>>
>> University Libraries
>>
>> University at Buffalo/SUNY
>>
>> 134 Lockwood Library Building
>>
>> Buffalo, NY 14260-2210
>>
>> 716-645-8581 <%28716%29%20645-8581>
>>
>> 716-645-5955 <%28716%29%20645-5955> fax
>>
>> sprefont at buffalo.edu
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
>> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Diane Westerfield
>> *Sent:* Friday, March 03, 2017 1:37 PM
>> *To:* eril-l at lists.eril-l.org
>> *Subject:* [Eril-l] Anyone else having problems with Oxford journals
>> icons?
>>
>>
>>
>> Hi,
>>
>>
>>
>> Is anyone else experiencing inconsistent behavior with the access icons?
>> That is, you go into a journal and the most recent issue is showing the
>> shopping cart icon (paywall) for all issues, but if you click into an
>> article you can actually read it. Then if you click around  and come back
>> to that first issue you looked at, now it’s showing the green unlocked
>> padlock symbol indicating full text access.
>>
>>
>>
>> By the way, the new navigation system is pretty bad. Dropdown menus that
>> force page reloads with every selection and the website is not very fast
>> either. I’m trying to reconcile Oxford and the icon weirdness and dropdown
>> menus are making life rather difficult.
>>
>>
>>
>> Yes I have complained in various ways and I’m yet to hear anything. This
>> icon behavior is inconsistent and difficult to test; I notice it happens
>> less without proxy. We are on WAM proxy and Millennium ILS (just upgraded
>> last night to a newer release … still having problems with Taylor & Francis
>> not loading icons and css correctly.)
>>
>>
>>
>> Diane Westerfield, Electronic Resources & Serials Librarian
>>
>> Tutt Library, Colorado College
>>
>> diane.westerfield at coloradocollege.edu
>>
>> (719) 389-6661 <%28719%29%20389-6661>
>>
>>
>>
>>
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>>
>
>
> --
> Maria Aghazarian
> Digital Resources and Scholarly Communications Specialist
> Swarthmore College
> 500 College Ave
> Swarthmore, PA 19081
> 610-328-8693 <(610)%20328-8693>
> maghaza1 at swarthmore.edu
> http://orcid.org/0000-0001-6260-3251
>
>
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-- 
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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