[Eril-l] ALCTS e-Forum: ILS Optimization

ALCTS-CE Announce alcts.ce.announce at gmail.com
Tue Jan 3 08:40:47 PST 2017

*Apologies in advance for multiple postings.*

ALCTS e-Forum: ILS Optimization

January 17-18, 2017

Moderated by Stephanie Ratko and Tracey Thompson

Please join us for an e-forum discussion. It’s free and open to everyone!

Registration information is at the end of the message.

Each day, discussion begins and ends at:

Pacific: 7 a.m. – 3 p.m.

Mountain: 8 a.m. – 4 p.m.

Central: 9 a.m. – 5 p.m.

Eastern: 10 a.m. – 6 p.m.

The Integrated Library System, ILS, is the nervous system of libraries, and
yet, we often don’t optimize it to meet our needs. This discussion will
examine the business processes that the ILS supports, and the workarounds
developed when it doesn’t support the business needs.


   What are the biggest challenges and customer service issues centered on
   the ILS?

   What business processes are supported by the ILS?

   What are ways that we can get the most out of our systems?

   How do we work with vendors to do a system configuration audit to ensure
   that our settings meet best practices?


Stephanie Ratko, IT Manager (Pierce County Library System). Previous
experience includes Strategic Alignment Manager - Washington State
Department of Enterprise Services, Washington State Governor’s Office of
Financial Management – Business Process Manager, Principal Consultant -
Evolution Partners and CEO - TritonTek - Chicago Illinois. She is currently
one of the project sponsors for a system configuration audit for the
Polaris Library Systems.

Tracey Thompson, Dept. Head for Collection Management (Pierce County
Library System). Previous experience includes Acquisitions Librarian at New
Mexico State University, Assistant Manager of Operations for Metropolitan
Library System, and Vogelweh Library at United States Air Force – Europe.
She is currently one of the project sponsors for a system configuration
audit for the Polaris Library Systems.

What Is an e-Forum?

An ALCTS e-forum provides an opportunity for librarians to discuss matters
of interest, led by a moderator, through the e-forum discussion list. The
e-forum discussion list works like an email listserv: register your email
address with the list, and then you will receive messages and communicate
with other participants through an email discussion. Most e-forums last two
to three days. Registration is necessary to participate, but it's free.

For information about upcoming e-forums, please visit

How to Register

You must register your email address to subscribe to or access an
electronic discussion list on ALA's Mailing List Service. Once you have
registered for one e-forum, you do not need to register again, unless you
choose to leave the list. Find instructions for subscribing and
unsubscribing online. (

If you have any problems, please contact alcts-eforum-request at ala.org.

*Posted on behalf of the ALCTS Continuing Education Committee.*
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