[Eril-l] error message in ASP?

Jennifer Hill jennifer.hill at jhu.edu
Wed Dec 20 06:57:14 PST 2017

Hello collective wisdom,

We are intermittently getting the following error message when searching Alexander Street press:
"An internal server error occurred. Please try again later."

Alexander Street support said they have no known issues.

It shows up on a blank white screen after searching the database and clicking on a link to view a video.

Anyone else have this issue and know how to resolve it? We use EZ Proxy.

Thank you in advance!

Jennifer Hill
Distance Education Librarian/Electronic Resources Manager
Excelsior College Library
c/o JHU Sheridan Libraries/ELP
5801 Smith Ave. McAuley Bldg, Ste. 310
Baltimore, MD 21209
Jennifer.hill at jhu.edu<mailto:Jennifer.hill at jhu.edu>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20171220/fd1bf8a4/attachment.html>

More information about the Eril-l mailing list