[Eril-l] The Ballad of EBSCO, 360 Link, and the new Citation

[Grossman, Jeff]

Angela,

According to our ILL staff: "Book chapters from Ebsco have never populated correctly for us.  I receive them, but they come through as loan requests.  So if we could figure out this configuration I would be extremely happy!"

So it sounds like we are in the same boat, so please keep us in the loop as to a resolution to this.

Thanks,

Jeff Grossman
Electronic Resources Librarian
Colorado Mesa University
970.248.1520
jgrossman at coloradomesa.edu



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Message: 2
Date: Mon, 17 Oct 2016 10:39:07 -0400
From: Angela Galvan <galvan at geneseo.edu>
To: eril-l at lists.eril-l.org
Subject: [Eril-l] The Ballad of EBSCO, 360 Link, and the new Citation
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Collective Wisdom,

A couple of days ago I received a report that book chapters in EBSCO databases were not importing to ILLiad. Instead, book chapters get 'stuck'
on our new Citation Linker page, which ProQuest/Ex Libris upgraded us to over the summer without staging. The query string isn't pulling the correct data from EBSCO to the Citation Linker and I'm not sure why.

I suspect this has something to do with our EBSCO configuration--any thoughts?

Thanks as always,

-Angela

Angela Galvan
Systems Librarian | SUNY Geneseo
galvan at geneseo.edu