[Eril-l] PROBLEM - Films On Demand requiring authentication in Canvas

[Patricia A. Tlapak]

Hi Cheryl, Sherise,

Thank you for posting this. I just checked in our Canvas instance, and indeed, we are also seeing this problem using the LTI tool in Canvas. I will open a new ticket with Films on Demand support immediately. Hope that they can resolve this quickly!

Trish Tlapak
Library Technician, Discovery Services
Mathewson-IGT Knowledge Center
University of Nevada, Reno
775-682-5615


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Sherise S Kimura
Sent: Tuesday, November 29, 2016 2:49 PM
To: Cruse, Cheryl
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] PROBLEM - Films On Demand requiring authentication in Canvas

Hi Cheryl,

We use the Films on Demand LTI tool in Canvas. I just tested it, and got the FOD login prompt as well. I'll report it.

Sherise

--

Sherise Kimura
Electronic Resources Librarian
Gleeson Library/Geschke Center
University of San Francisco
kimura at usfca.edu<mailto:kimura at usfca.edu>
(415) 422-5379



On Tue, Nov 29, 2016 at 2:25 PM, Cruse, Cheryl <CCruse at shastacollege.edu<mailto:CCruse at shastacollege.edu>> wrote:
Hello,

I wondered if anyone is having or has had the same problems that my library is having:  providing access to Films on Demand within Canvas.

Up until a few days ago students were able to access any films added to Films on Demand in Canvas. The films were added using the LTI Tool.  Users should not be asked for a username and password since they are already authenticated through Canvas.  We have contacted Films on Demand support but I thought I would ask the group.

Thank you,

Cheryl Cruse
Technical Services Librarian
Shasta College
530-242-2348<tel:530-242-2348>
ccruse at shastacollege.edu<mailto:ccruse at shastacollege.edu>


_______________________________________________
Eril-l mailing list
Eril-l at lists.eril-l.org<mailto:Eril-l at lists.eril-l.org>
http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org[lists.eril-l.org]<https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.eril-2Dl.org_listinfo.cgi_eril-2Dl-2Deril-2Dl.org&d=CwMFaQ&c=jifKnBYnyVBhk1h9O3AIXsy5wsgdpA1H51b0r9C8Lig&r=mmwTlm9aViT0FIHR36nDRw&m=J0WeD44U2j17bNoJCh7j7wXUKCEWE2coPxEpy8OOnzo&s=njFgGzQyE2EKP5w0i_pBZiI9DGB0SX0GCqGxv4KCrPc&e=>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20161129/918f33fe/attachment-0001.html>