[Eril-l] JSTOR having problems?

Enoch, Todd Todd.Enoch at unt.edu
Mon Oct 12 13:55:41 PDT 2015


I sent them a message earlier today when we started having problems, but have not gotten a response yet.

-------------------------------------------------------

Todd Enoch
Head, Serials and Electronic Resources
University of North Texas Libraries
(940) 565-2516



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Sara Colglazier
Sent: Monday, October 12, 2015 3:47 PM
To: Diane Westerfield
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] JSTOR having problems?

Has anyone tried contact JSTOR? I just used CONTACT JSTOR SUPPORT. Sara

On Mon, Oct 12, 2015 at 4:46 PM, Diane Westerfield <Diane.Westerfield at coloradocollege.edu<mailto:Diane.Westerfield at coloradocollege.edu>> wrote:
Thanks everybody who responded. Now I can tell panicking students that it’s a nationwide problem, which may allow us to redirect them to other resources. ☺ Sometimes they get so locked on to one thing, it can be hard to get them to accept alternatives.

Appreciatively,

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:%28719%29%20389-6661>
(719) 389-6082<tel:%28719%29%20389-6082> (fax)

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--
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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