[Eril-l] JSTOR having problems?

Colson, Jeannie jcolson at Lee.Edu
Mon Oct 12 14:06:33 PDT 2015


Right. Us, too. I’ve left voicemail and email.


Thanks to all of you for causing me to check!

Jeannie Colson
jcolson at lee.edu
Lee College
Baytown, TX

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Erin Finnerty
Sent: Monday, October 12, 2015 3:57 PM
To: Athena Hoeppner <athena at ucf.edu>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] JSTOR having problems?

Temple's showing 'not currently logged in' as well.  I couldn't get through on the phone, and don't see any announcement on their Twitter.

Erin Finnerty
Electronic Resources Librarian
Temple University Libraries
Philadelphia, PA 19122
(215) 204-3275 | erinf at temple.edu<mailto:erinf at temple.edu>

On Mon, Oct 12, 2015 at 4:56 PM, Athena Hoeppner <athena at ucf.edu<mailto:athena at ucf.edu>> wrote:
We have the problem at UCF, too. I called JSTOR but got voicemail.

-----Original Message-----
From: Sara Colglazier [scolglaz at mtholyoke.edu<mailto:scolglaz at mtholyoke.edu>]
Received: Monday, 12 Oct 2015, 4:47PM
To: Diane Westerfield [Diane.Westerfield at coloradocollege.edu<mailto:Diane.Westerfield at coloradocollege.edu>]
CC: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> [eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>]
Subject: Re: [Eril-l] JSTOR having problems?
Has anyone tried contact JSTOR? I just used CONTACT JSTOR SUPPORT. Sara

On Mon, Oct 12, 2015 at 4:46 PM, Diane Westerfield <Diane.Westerfield at coloradocollege.edu<mailto:Diane.Westerfield at coloradocollege.edu>> wrote:
Thanks everybody who responded. Now I can tell panicking students that it’s a nationwide problem, which may allow us to redirect them to other resources. ☺ Sometimes they get so locked on to one thing, it can be hard to get them to accept alternatives.

Appreciatively,

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:%28719%29%20389-6661>
(719) 389-6082<tel:%28719%29%20389-6082> (fax)

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--
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437<tel:413-538-2437>

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